Trading leveraged product involves significant risk of loss. 24.46% of retail investor accounts generate profits when trading leveraged products with this provider
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Meet NAGA AI Agents: Customer Support at Any Hour, in Your Language

NAGA AI Support is live! Get instant, 24/7 assistance in your language across iOS, Android, and web — powered by our own AI agents.

Updated April 9, 2026

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Tudor Tomescu

Tudor Tomescu

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NAGA AI Support Is Now Live

We've fully deployed AI-powered customer support across the entire NAGA ecosystem that is available to every client, right now.

What started as an early rollout has grown into something much bigger. AI Agents, integrated directly into our support environment, are now live across all our platforms, serving our global client base in their own language, at any hour of the day.

From First Step to Full Deployment

Earlier this year, we introduced AI-assisted support as a first step. The results gave us confidence to move fast. Today, that rollout is complete and available to every NAGA client globally.

  • Available across all platforms — iOS, Android, and Web
  • Instant answers, around the clock — AI Agents handle common questions automatically via chat and email, so you're never waiting in a queue
  • Powered by NAGA's own intelligence — Generative AI trained on our content delivers accurate, contextual responses the moment you ask
  • Built for a global community — support that speaks your language, wherever you are

Why This Matters to You

No one wants to wait for support when they have a question. With AI Agents connected to NAGA's own knowledge base, clients get accurate answers immediately and without depending on business hours or waiting in line for an agent.

Our human support team remains available for complex queries. AI handles the volume. The experience across both is seamless.

What's Coming Next

This is the foundation, not the finish line. We're already building towards deeper integration with NAGA's core systems, enabling AI to assist with more complex, account-specific interactions via both chat and email. We're also continuing to refine accuracy and expand language coverage as we grow.

"Support is often the moment that defines how a client feels about a brand. With the full deployment of our AI support agents, we're making sure that every interaction is fast, accurate, and available in the client's own language, at any hour, on any platform. This is what scaling client experience looks like." — Tudor Tomescu, Group Deliver Manager, NAGA

IMPORTANT NOTICE: Any news, opinions, research, analyses, prices or other information contained in this article are provided as general market commentary and do not constitute investment advice. The market commentary has not been prepared in accordance with legal requirements designed to promote the independence of investment research, and therefore, it is not subject to any prohibition on dealing ahead of dissemination. Past performance is not an indication of possible future performance. Any action you take upon the information in this article is strictly at your own risk, and we will not be liable for any losses and damages in connection with the use of this article.
RISK WARNING: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. A high percentage of retail client investors lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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NAGA is a trademark of The NAGA Group AG, a German based FinTech company publicly listed on the Frankfurt Stock Exchange | WKN: A41YCM | ISIN: DE000A41YCM0.

The website is operated by KEY WAY MARKETS LTD a Company limited by shares that is formed and registered under the Laws of the Abu Dhabi Global Market (“ADGM”) under license number 000003041, authorized and regulated by the Financial Services Regulatory Authority (“FSRA”) with Financial Services Permission Number 190005, having its registered offices at Office 2, 21st Floor, Al Sila Tower, ADGM Square, Al Maryah Island, Abu Dhabi, United Arab Emirates (“the Company”).

The Company is authorized to provide financial products and services to Retail Clients and to persons who meet the qualifying criteria of a Professional Client as defined in the ADGM Conduct of Business Module. Other group entities: NAGA Markets Europe Ltd, authorized and regulated by the Cyprus Securities and Exchange Commission ("CySEC") under license No. 204/13 with registered address at Agias Zonis 11, Limassol, 3027, Cyprus.

RISK WARNING: Trading leveraged products (CFDs) and real shares involves significant risk, including the potential loss of your initial investment, and may not be suitable for all investors. Before trading or investing, you are strongly advised to read and ensure you understand the relevant Risk Disclosure and warnings included in the Company's legal documents section. There is a substantial risk that you may lose all of your initial investment when trading or investing. We recommend that you carefully consider whether trading leveraged products or investing in shares is appropriate for you in light of your personal circumstances, and ensure you fully understand all associated risks before proceeding. 24.46% of retail investor accounts generate profits when trading leveraged products with this provider. Trading with NAGA Trader by following and/or copying or replicating the trades of other traders involves high levels of risks, even when following and/or copying or replicating the top-performing traders. Such risks include the risk that you may be following/copying the trading decisions of possibly inexperienced/unprofessional traders, or traders whose ultimate purpose or intention, or financial status may differ from yours. Before making an investment decision, you should rely on your own assessment of the person making the trading decisions and the terms of all the legal documentation.

Disclaimer: The content on this page is for informational purposes only and is not intended as a recommendation or advice. Any references to past performance, emulated performance, or forecasts in the Company’s advertisements are not reliable indicators of future results. Customers are solely responsible for their own business decisions or investments.